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+39 090 213 5672 booking@discovermessina.com

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After creating an account, you'll be able to track your payment status, track the confirmation and you can also rate the tour after you finished the tour.
Username*
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Cruise pick up

Day trips from Messina, Giardini-Naxos /Taormina and Catania cruise port: book safely with us and discover the best destinations in Eastearn Sicily

Cruise pick up inside the port

  • For all our Messina shore excursions we provide cruise pick up/drop off services from/to the cruise port
  • Your guide will meet you outside your ship with a sign and your name on it and a white flag with our company logo: a lion head

Return to port 100% guarantee

  • We are constantly in contact with the Port Authority
  • We assure to bring you back on time to the port before the departure of your cruise ship

Choose your group size

  • min 8- max 16 people
  • min 17-max 35 people
  • In your Messina shore excursions, you will be assisted by a local and certified professional guide / tour leader with a passion for Sicily

Private tours on request

All our Shore Excursions are available also as private tours to give you all the flexibility you need and the most personal experience: send us an e-mail with your request

 

Cruise pick up

All our shore excursions are designed as day trips with cruise pick up and drop-off from/to the ports of Messina, Giardini-Naxos/Taormina and Catania.

We are a trusted tour company with a long experience in welcoming travelers who come to Sicily by cruise ships. We know that sometimes the cruise pick up moment can be quite tricky, especially on busy days and we are working to improve our services to make it as flawless and easy as possible for both you and us.

That is why here below we have summed up all the important cruise pick up information you need to keep in mind if you booked or are planning to book a tour with us.

Our team Discover Messina Sicily
Where do we meet? How do you find us?

You can identify our tour guides/tour leaders waiting for you at the cruise pier wearing blue, white or orange t-shirts/shirts/sweaters. Your tour guide/tour leaders will have a sign with your name, and they will hold a flag with our company logo: A LION’S HEAD.

If you have trouble finding your guide give us a call at our emergency number: +39 090 213 5672.

things to do in messina cruise port
Messina port:

The pick up point at the Messina port will be GATE 5. If you are not able to find your guide, it is of the utmost importance not to exit the cruise port area: it will be very difficult for your guide to pick you up by bus eventually. 

Cruse pick up: meeting point GATE 5 at Messina port
Giardini-Naxos/Taormina port:

Cruise ships can’t dock directly at the port of Giardini-Naxos, so you will need to tender to “Naxos Cruise Terminal”. Your tour guide will wait for you at the arrival of the cruise terminal, exactly at the small temple with 3 columns (PONTILE WALTER).  

Cruse pick up: meeting point Pontile Walter at Giardini Naxos cruise terminal
Catania port:

The tour guide/tour leader will wait for you outside the only gate that you will find exiting the port.

cruise pick up point at Catania port
Cruse pick up: meeting point outside the pedestrian gate at Catania cruise port
When do we meet?

For all our tours the cruise pick up time is generally scheduled 30 minutes after the arrival of the cruise ship, except for our 2hrs Messina Walking tour, that starts at 10:30 AM if the ship arrives early in the morning. If the cruise ship docks after 10:30 AM the cruise pick up will be 30 minutes after the arrival of the ship.

Borrowed equipment

Once you meet your tour guide/tour leader, you will be given a sticker with a color that you will share with other people on your same group.

Audio devices with headsets will also be given to provide you with the most efficient sound experience if a guided tour is planned during the tour you booked.

Duration of the tours

All the starting times of our tours are set according the arrival and departure times of the cruise ship, so we always guarantee the return on time back to the port before the all-on-board time. Most of our tours have a duration of 6-7 hrs and this length usually suits the stay in port of most cruise lines. However, some cruises may have a shorter time in port. In this case, we will operate a slightly shorter tour to take you back to the port within a reasonable spare time before the all-on-board time.

Missing the ship is not an option

unless you freely decide to stay in Sicily with us

What happens if I am late or if the ship is late?

If the ship is late your tour guide/tour leader will wait for you until the disembarkation procedures are completed and the boarding crew will let you getting off the ship. In this case the duration of the tour will be adjusted accordingly, always guaranteeing the return on time to the port within the all-on-board time.

If for some reason, you are late but the ship is on time, tour guides and tour leaders have permission to wait for you up to 10/15 minutes at most, in the respect of those who arrived on time, and who may become upset waiting for too long.

Required information and Tour recap

When you book a tour, we request you to provide us with your name and last name, as well as the telephone number and e-mail address. It is important that you type the required information correctly. Your last name will be printed on the sign that your tour guide will hold to pick you up at the port.

Your telephone number and/or e-mail will be used to contact you a few days before the tour via text-message/WhatsApp text/ e-mail to send you a recap with all the detailed and useful information about the tour (e.g. pick-up time, name of your tour guide) and/or in case of any emergency. We know that it can be hard reaching you while sailing, that is why we try to contact you in advance.

All your data will be treated confidentially and will never be given to any third part. 

Pay safely with us

Our payment methods are safe and enhanced by technological software to prevent fraud

Best price guarantee

  • Book one of our shore excursions on our website at the best price available online
  • Full refund within 24 hrs before the tour

Top notch support

  • We are 24/7 available to help you before, during and after your tour
  • Send us an e-mail or live chat us for any clarification
  • Don’t forget to download WhatsApp before the tour

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